Refund policy

Return & Refund Policy – Nexify
At Nexify, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Return Eligibility
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused and in the same condition you received it
The item must be in its original packaging
Proof of purchase is required
2. Non-Returnable Items
Used or damaged products (not due to our fault)
Items missing original packaging or accessories
Clearance or final sale items
3. Return Process
To initiate a return:
Email us at contact.nexify045@gmail.com
Include your order number and reason for return
We will provide return instructions
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once we receive and inspect your return:
We will notify you of the approval or rejection
If approved, refunds are processed within 5–10 business days
Refunds will be issued to your original payment method
5. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your card provider
Contact your bank
If still not received, email us at contact.nexify045@gmail.com
6. Exchanges
We only replace items if they are defective or damaged. Contact us for exchange.
7. Damaged or Wrong Items
If you receive a defective or wrong item:
Contact us within 48 hours
Provide photo proof
We will arrange a replacement or full refund
8. Contact Us
Email: contact.nexify045@gmail.com
Store Name: Nexify